Information
Welcome to our frequently asked questions page. Here, we address common queries and concerns to help you understand our counselling services better. We aim to provide clarity and reassurance, ensuring you feel comfortable and informed as you consider starting your counselling journey with You Change Therapeutic Solutions.
Prices start from £40 per session
Sessions are available between 6pm and 9pm Monday-Tuesday and Thursday-Friday and 10am to 9pm Saturday and Sunday
Frequently asked questions
We understand that starting counselling can bring up many questions. Below, we've compiled answers to some of the most frequent questions we receive. We hope this helps you feel more confident in taking the next step towards a healthier you. If you have any further questions, please don't hesitate to contact us at 07353 883914 or via email at YCTsolutions@outlook.com.
Is Counselling for me?
Counselling is for everyone, whether you have been through a recent change and need some extra support for a while or have some long-standing questions you want to grapple with. Counselling can offer a warm and safe environment where you can explore feelings and thoughts judgment-free with an empathetic counsellor.
There are so many types of counselling - I don't know what they are or what's for me. What Therapeutic model do you follow?
It can be really confusing, one google search will bring up as many theories as people. At You Change we follow integrative counselling. This means we don't subscribe to the idea that one size fits all. We use various therapeutic techniques to create a personalised programme that fits your needs, personality and preference.
I think I'm ready what shall I do next and what do I expect from you?
If you think you are ready to get onboard with us, or want to know a little more than this website can offer, then drop us a message. We can have a free, no obligation 15 minute chat to make sure you want to work with us. Or if you would rather just book a session straight away then you can also do that. Use our contact us page for more details on how to get in touch. Once we have done that, you will receive a welcome pack. This will contain everything you need to know prior to your first official session. Including all the practicalities you need to know
What are the biggest concerns or hesitations people have about starting online counselling?
Online counselling may seem a scary concept, will you build a positive relationship with the other person as quickly? Will you be able to open up as easily? Online therapy is via video so you see your counsellor on the other side of your computer or phone. The advantages being there is no commute time to your session and you can dial in from anywhere. It's all about you and where you are, your counsellor is in a secure room with no other people to hear your session.
What are the common misconceptions about counselling?
Counselling isn't just endlessly talking without a goal or resolution. We work with you and what you want to achieve and what timescales you are working to. You don't just tell a story then go on with your day. It takes time and commitment from you, if you want to invest in yourself then we are right here with you. We won't tell you what to do, we will support you in making decisions that affect your life. We can help with coping techniques and exercises but you are the one that has to implement them. Sometimes we will challenge you, sometimes counselling isn't comfortable, that's ok. It's not the same for everyone and your counsellor is here to talk these through and how this affects you.
Is my data secure with you?
We currently use Microsoft products to ensure we are following UK data protection laws. We are fully registered and compliant with the ICO (Information commissioners office)
Your questions answered
We hope these FAQs have provided clarity. At you change we're dedicated to providing a counselling journey that is unique to you through bespoke online sessions. If you have more questions, reach out!